Frequently asked questions

Do i need to be a member of this webshop to purchase these magnificent collectibles?

No, you do not need to be a member of this webshop. You also do not need an account for your purchases.

Why should i become a member?

Members of our webshop enjoy many extra benefits. Read our blog about this topic. 

Can i change my account name?

Yes, you can. Just go to your account section. Press on edit and edit your name.

Can i make my profile private?

Yes you can. Just go to your account section. Pres on the three double dots next to your profile picture.

What is shared in my public profile?

In your profile, other people can see what you wrote about yourself.​ People can also see your blog comments, your blog likes, your profile picture, how much followers you have and how much people you are following and off course choose to follow you.

I'm not happy with another member of this unique webshop, what now?

Contact us immediately. Report this member to us and make it clear why you are reporting this member. We will get back to you as soon as possible.

Can i blog at this interactive webshop?

No, blogging is only for the owner and employees of this webshop. But if you have something, please contact us. And we will consider adding this with credits to you. And feel free to comment at our blog.

I do not agree with something on this website, what now?

Just contact us and talk with us. Let's find out together how to solve this When we have made a mistake, we will solve this.

WI have found a picture with your URL and/our watermark/logo at another place, what does this mean?

We are active on more places on the internet. When you see this and are in doubt, contact us. It is always safer to contact us, then to just buy at any given place online. We try to protect you as good as possible, but can not be held responsible for the behaviour of other people online. Please read also this part in our blog section. When still in doubt, buy directly through our webshop. 

Is payment secure?

Yes. The moment you start the checkout, you will enter a secure internet environment. This way nobody can see what you are doing. Your transaction information will be encypted by a SSL encryption. You can recognize this SSL encryption by the green lock in your browser.

 

What payment methods are there?

You can pay online with Paypal, creditcard and IDEAL. We also accept direct bank transfer. Contact us for direct bank tranfer by filling in the contact form on the website or by mailing to; info@precious-collectibles.com. 

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When is payment done?

At purchase, immediate payment is required. Available payment methods are creditcard, Ideal and Paypal. Payment is secured with SSL. We also accept direct bank transfer, contact us for this option.

How fast is shipping?

Shipping is as fast as possible, but we prefer quality shipment over quantity shipment. See also our shipping page.

What are the shipping cost? 

Standard shipping is always free.

Are the pictures displayed of the products themselves or from stock?

Pictures are most time of the product themselves. If this is not the case we will mention this at the product description in the sidebar. In those cases the quality of the product will be (nearly) identical as the previous product sold or from higher quality.

Are the videos displayed on Youtube, of the products themselves or from stock?

In the case of the videos displaying products, it is safest to assume that these are from previous sold products. Videos are meant to get a indication of the product in 3D. 

I'm missing a question...

Contact us through the contact form on the website. Or email us at info@precious-collectibles.com. You can also choose to open the chat function on our website. And off course call us at 0031 6 33 60 67 26, you can also whatsapp us on this number.

© 2019-2020 Precious Collectibles

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Become a member and enjoy the benefits!

1. Receive a magnificent newsletter.

2. Sneak previews of which products to expect. See the newest products before they are in store.

3. Special discounts and sales that are exclusive for members.

4. Store your data for a faster checkout.

5. Add products to your own favorites.

6. All your orders at one place.